What is your Exchange Policy?: All purchases may be exchanged in person within 15 days if approved by Dan Balk. The item(s) must be in new (unused) condition for exchange. We have a no refund policy.
What is your Return Policy?: We have a no refund policy. (See Exchange Policy above.)
What types of payment do you accept?: We accept Cash, Money Order, Visa, Mastercard & Discover (We are not accepting Paypal at this time)
Do you offer jewelry cleaning?: When you buy a Dan Balk piece of jewelry, it is The Singing Stone promise to clean it for free annually. Mail your designer Dan Balk piece of jewelry to Singing Stone and we will clean it and mail it back to you.
Also, If you have any jewelry that you would like to be professionally cleaned, we are able to clean your existing jewelry. We are not able to clean chain necklaces. Please call Singing Stone for cleaning costs, prices vary in volume.
Do I have to pay sales tax on purchse if I'm out of Florida?: When you make a purchase from out of state, We ship to you and No sales tax applies.
Do I have to pay sales tax on purchse if I'm in Florida?: Yes, Florida sales tax is 7%.
How much do you charge for shipping?: We ship anywhere in the continental United States. Shipping rates vary based on location. All jewelry is insured and must be signed for..